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Get information about the Gurantee Booking Policy by the Silver Springs Hotel, Nairobi.
CREDIT CARD DETAILS HAVE TO BE GIVEN FOR ANY BOOKING TO BE GUARANTEED
Silver Springs Hotel, Nairobi offers you two Hotel booking options.
Get peace of mind, use the Guaranteed Hotel Booking option to pre-pay in full or partially your total Hotel booking amount. In this option your Hotel room at Silver Springs Hotel is Guaranteed and would be held till your arrival. You may cancel this Hotel booking online with no penalty within the cancellation policy of the rate you are booking.
Not sure of your travel?, Don’t want to commit a pre-payment now? OR Don’t have a Credit or Debit Card; No problem, use our QuickBook Hotel Booking option to Block your room. We need just your Name, email ID & Mobile Number to make a QuickBook. NO payment details are required. You may cancel your QuickBook Hotel Booking at Silver Springs Hotel, Nairobi anytime online without any penalty irrespective of the cancellation policy of the hotel or the rate you are booking.
We will continue to hold your room under the QuickBook option at Silver Springs Hotel during low demand periods till your arrival; However during High demand period as our rooms fill up we may ask you to convert your QuickBook into a GUARANTEED Hotel Booking to secure your room at Silver Springs Hotel, through an email / SMS notification and give you a 24 hours window to make a pre-payment of your total Hotel booking amount online using the “Convert to Guaranteed Booking” link on your confirmation email OR by depositing the amount offline in the bank account of our Booking Partner (Hotel Commerce). Failing which we would release your Hotel booking.
You could at your will and at anytime convert a QuickBook into a GUARANTEED hotel Booking by simply clicking on the Convert to Guaranteed Booking link on your QuickBook email confirmation OR by calling our Hotel HelpDesk on +91 705 551 7610. (8am-8pm / Mon to Sat)